Terms and Conditions

SweepFan Casino is a sweepstakes-style social casino operated by MAJIG Limited (Third Floor, 34 Hope Street, Douglas, Isle of Man, IM1 1AP). These service terms explain the main rules that apply when you access or use the SweepFan website, create or use a player account, play games, receive promotional rewards, and interact with related services (including support and payment processing).

By visiting the site, registering an account, purchasing coin packages, participating in promotions, or otherwise using SweepFan, you agree to follow these platform rules. If you do not agree, please do not use the services.

What these service terms cover (and how they work)

These conditions of use are meant to set clear expectations for both you and SweepFan. They describe:

• Who can use the platform and where it is available
• How accounts work and what information you must provide
• How Gold Coins (GC) and Sweeps Coins (SC) are used
• How purchases, redemptions, and promotional rewards are handled
• What conduct is not allowed and what actions the operator may take when rules are not followed

Some features - especially promotions - may also include additional rules shown on the relevant offer page. If there is a difference between these site terms and a specific promotion’s rules, the promotion’s rules apply to that offer.

Eligibility: who may use SweepFan

SweepFan is intended for adults only.

To use the platform, you must:

• Be at least the legal age to participate in social casino or sweepstakes-style promotions where you are located
• Be an eligible legal resident of the United States , and not physically located in any restricted territory at the time you access or use the services
• Ensure that your use of the platform is lawful in your location - this is your responsibility

SweepFan may restrict, limit, or refuse access in certain states or regions. At the time of writing, access is restricted in: California, Connecticut, Idaho, Indiana, Louisiana, Maine, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, and Washington.

Availability can change, and eligibility may be checked during registration, play, purchase, or redemption.

Account setup: simple rules for a clean start

When you create an account, you agree that:

• The information you provide is accurate, current, and belongs to you
• Your account is registered in your own name and for your personal use
• You will keep your details updated if they change (such as email or address)
• You will only create and use the number of accounts permitted by the operator (typically one account per person)

SweepFan may limit registrations or require additional information to confirm eligibility. If your registration details appear inconsistent or incomplete, access to certain services (including promotions or redemption) may be limited until resolved.

Verification checks (KYC): why they happen

To protect players and the platform, SweepFan may request documents or information to verify your:

• Identity and age
• Address and residency
• Ownership of a payment method
• Eligibility to participate in promotions or redeem prizes

Verification may be requested at any time, including before a purchase is processed, before promotional SC is credited, or before prize redemption is approved. If requested information is not provided within a reasonable time, certain features may be restricted, and redemption requests may be delayed or declined.

Your account, your responsibility

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account, whether or not you authorized it.

Your account must not be:

• Shared with others
• Sold, transferred, or assigned
• Used on behalf of another person

If you believe your account has been accessed without your permission, you should contact support as soon as possible.

Coins, gameplay, and what GC vs SC means

SweepFan operates with two main virtual coin types:

Gold Coins (GC) are used for standard social casino play-for-fun activity on the platform.

Sweeps Coins (SC) are used for promotional sweepstakes play. Certain SC may be treated as “qualifying” based on the rules of the platform and the specific promotion. Qualifying SC may be redeemable for prizes once applicable requirements are met.

Coin balances, eligibility, and redemption status may depend on verification, location checks, and compliance reviews.

Purchases, redemptions, and balances: what to expect

SweepFan may offer optional purchase packages. Purchases are typically used to obtain GC and may include promotional SC as part of an offer. For example, a package may be advertised as 50,000 GC + 50 SC attached to a $19.99 purchase.

Key points:

• Available payment methods may include Bank Transfer, Visa, and MasterCard , but availability can vary by location, provider support, and internal review
• Processing times, limits, and required checks may vary depending on the payment method and account history
• Transaction requests (including redemptions) may be reviewed before approval to help prevent fraud, misuse, or errors

SweepFan may apply reasonable checks before processing purchases or prize redemptions, including confirmation of identity and payment method ownership. If a balance is impacted by an obvious error, a technical issue, or a rule breach, SweepFan may correct the balance in a fair and reasonable manner (see the section on errors below).

Promotions and reward rules (including welcome offers and daily rewards)

Promotions may include welcome offers, daily login rewards, limited-time events, and other bonus-style benefits. Each promotion can have its own rules, which may include:

• Eligibility requirements (such as location, account status, or verification)
• Time limits for claiming or using promotional coins
• Game restrictions or contribution rules
• Limits on conversion or redemption where applicable
• Requirements to play through SC before redemption

Where applicable, SweepFan applies a 1x playthrough requirement on Sweeps Coins before redemption. SweepFan also applies a minimum redemption threshold of 100 qualifying SC.

SweepFan may offer a free sign-up or no-purchase reward structure, such as up to 3 SC across the first three days for logging in daily, where shown in the offer details. Daily rewards are promotional and may change, pause, or end.

Promotions are intended for fair participation. If activity suggests misuse, the operator may restrict access to an offer, adjust promotional crediting, or remove promotional benefits tied to the misuse.

Alternative Method of Entry (AMOE): no purchase route

SweepFan provides an Alternative Method of Entry (AMOE) for eligible players. The AMOE process requires generating a request code at sweepfan.com/amoe and submitting a mail-in request that follows the stated requirements (including specific envelope and handwriting rules).

If approved, AMOE may award 3 SC per valid mail-in request. The typical crediting window is 10 to 20 days, though timing can vary due to volume, verification needs, or mail delivery factors.

AMOE submissions that do not meet the posted requirements may be rejected. Players are responsible for following the current AMOE instructions shown on the AMOE page at the time of submission.

Game access and feature availability can change

SweepFan works with multiple software providers and offers a rotating library of games. The platform aims to provide reliable access, but availability may vary due to:

• Location restrictions
• Device or browser compatibility
• Scheduled maintenance
• Game provider updates or removals
• Network interruptions or other technical issues

SweepFan may add, remove, suspend, or limit games, features, promotions, or sections of the service at any time. This helps the platform stay secure, up to date, and compliant with operational requirements.

Fair play standards: what’s not allowed

SweepFan is built for personal, fair participation. You agree not to:

• Use the platform for unlawful purposes
• Provide false, misleading, or third-party information
• Engage in fraud, collusion, or deceptive behavior
• Abuse chargebacks or attempt to reverse payments in bad faith
• Exploit promotions, bonuses, or reward structures in a way that defeats their intent
• Use bots, scripts, automation tools, or unauthorized software
• Attempt to manipulate games, systems, or outcomes
• Allow another person to access or use your account

If SweepFan reasonably believes prohibited behavior has occurred, it may take protective action as described below.

Operator protections: restrictions, reviews, and account actions

To keep the platform fair and secure, SweepFan may, where reasonable and proportionate:

• Refuse service or restrict access in certain locations
• Pause or limit promotions, promotional coins, or reward eligibility
• Delay, freeze, or review purchases or redemptions while checks are completed
• Suspend, restrict, or close an account where rules are broken or verification is not completed
• Request additional information to clarify eligibility, ownership, or activity

SweepFan aims to apply these measures in a measured way, based on the information available at the time.

Mistakes and technical problems: how corrections are handled

From time to time, issues may occur, including:

• Incorrect balances or display errors
• Mispriced packages or promotional credits shown incorrectly
• Game interruptions, malfunctions, or unexpected session endings
• Errors in promotional qualification or coin crediting

When this happens, SweepFan may correct obvious mistakes and address the impact of technical errors in a fair and reasonable manner. This can include adjusting balances, voiding affected gameplay results caused by a malfunction, or re-crediting where appropriate based on available logs and system records.

Responsible gaming and player safeguards

SweepFan is designed for entertainment. It should not be treated as a way to make money or solve financial problems. If your play stops feeling fun, consider taking a break and using any responsible gaming tools available on the platform. You can also review the site’s guidance on safer play through the Responsible Gaming page where available.

Ownership of site content and brand materials

SweepFan’s website, branding, text, graphics, and software elements are owned by the operator or used under license. You may use the site for personal, non-commercial use only.

You may not copy, reproduce, republish, distribute, or commercially exploit any part of the platform without written permission, except where allowed by applicable law.

Third-party services and providers

Some parts of SweepFan rely on third parties, such as game studios, payment processors, identity verification services, and hosting providers. These services may be subject to their own availability limits, maintenance schedules, and technical requirements.

SweepFan is not responsible for outages or failures that are outside its reasonable control, but it will take reasonable steps to restore service and support players when issues occur.

Liability limits in plain language

SweepFan does not accept responsibility for losses or damages caused by circumstances such as:

• Technical interruptions or connectivity issues
• Device, browser, or operating system incompatibility
• User error (such as entering incorrect information)
• Third-party provider failures
• Events outside reasonable control (for example, major outages or service disruptions)

Nothing in these site terms is intended to limit rights that cannot be limited under applicable law.

Service provided “as available” - no constant-access promise

SweepFan provides the website, games, and related services on an “as is” and “as available” basis. While the platform aims for dependable performance, uninterrupted access, constant availability, and error-free operation cannot be guaranteed at all times.

Updates to these site terms

SweepFan may update these conditions of use from time to time to reflect changes in services, features, legal requirements, or operational needs. The latest version posted on the website will apply from the date it is published, unless otherwise stated.

You are encouraged to review this page periodically to stay informed about the current rules.

Other important policies to review

These service terms should be read alongside other relevant platform pages, which may include:

• Privacy Policy
• Cookie Policy
• Bonus or promotion-specific rules
• AML/KYC or verification-related policy pages, where published

If a specific promotion includes separate bonus terms, those rules apply to that promotion.

Contact SweepFan support

If you have questions about these service terms, your account, or platform use, contact SweepFan through the official support channel: contact@sweepfancasino.com

Using SweepFan means you agree to follow the rules described on this page and any offer-specific conditions that apply. These terms exist to keep expectations clear, protect players, and support a fair, reliable experience across the platform.